Assessor Resource
AURC463238A
Manage complex customer issues
Assessment tool
Version 1.0
Issue Date: June 2024
This unit covers the competence required to examine the cause of a complaint and act within limits of authority to resolve the complaint and document the issue and outcome.
This unit covers the competence required to examine the cause of a complaint and act within limits of authority to resolve the complaint and document the issue and outcome.
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