Assessor Resource
AVIG2003
Work in a socially diverse environment
Assessment tool
Version 1.0
Issue Date: June 2024
This unit involves the skills and knowledge required to work in a socially diverse environment, in compliance with relevant regulatory requirements of the Civil Aviation Safety Authority (CASA) and national operating standards.
It includes communicating with customers and colleagues from diverse backgrounds, and dealing with cross-cultural misunderstandings.
This unit addresses aviation non-technical skill requirements (mental, social and personal-management abilities) related to teamwork duties of aviation personnel, and contributes to safe and effective performance in complex aviation operational environments.
Operations are conducted as part of recreational, commercial and military aircraft activities across a variety of operational contexts within the Australian aviation industry.
Work is performed independently or under limited supervision as a single operator or within a team environment.
Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations..
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)