Assessor Resource
BSBCMM402
Implement effective communication strategies
Assessment tool
Version 1.0
Issue Date: June 2024
This unit describes the skills and knowledge required to select and use communication strategies required to respond to an enquiry.
It applies to individuals who analyse information and then either respond personally or refer the enquiry to others.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)