Assessor Resource
BSBWRK409
Prepare for and participate in dispute resolution
Assessment tool
Version 1.0
Issue Date: June 2024
This unit describes the skills and knowledge required to prepare for and participate in a dispute resolution process.
It applies to individuals who work in a support position to assist in dealing with conflicts and issues.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)