Ability to: communicate and agree on team goals, performance standards and performance measures within the context of workplace arrangements for team or group work establish and secure resources, such as labour (crew levels and competency profiles) and other resources as required develop plans and schedules to achieve team goals, including the ability to assess impact of planning decisions on related issues, such as impact on other work areas, resource utilisation and costs facilitate group processes, including mediating and resolving different interests, personal and work styles as required and encouraging/providing opportunities for active participation of team members allocate and negotiate work roles and responsibilities in consultation with team members to match work requirements and skills and abilities of team members identify and address learning needs of team members provide a mentoring role to team members monitor team outputs against objectives and make adjustments as required to achieve plan monitor resource utilisation against plan provide feedback on team and individual performance according to workplace feedback procedures represent and advocate on behalf of the team in other workplace forums as required use communication techniques appropriate to the audience, such as communicating with people from diverse cultural backgrounds and with people with limited ability to speak or understand English record information on team performance as required use oral communication skills/language competence to fulfil the job role as specified by the organisation, including questioning, active listening, asking for clarification and seeking advice from supervisor work cooperatively within a culturally diverse workforce |