Assessor Resource
FNSCUS503A
Review business performance
Assessment tool
Version 1.0
Issue Date: June 2024
This unit applies to service review job roles in any sector of the financial services industry.
This unit describes the performance outcomes, skills and knowledge required to set up a system to investigate, collect, organise, analyse and review service data in order to improve efficiency and quality of the business performance.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
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