List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Identify performance requirements | 1.1 Identify performance requirements in accordance with operating guidelines and relevant legislative requirements 1.2 Document performance requirements 1.3 Establish performance criteria for meeting requirements |
2. Develop and implement systems and procedures to meet requirements | 2.1 Prepare action plans to meet requirements 2.2 Establish and implement appropriate operational guidelines, policy and procedures 2.3 Develop and document contingency plans to ensure requirements are met in extraordinary situations |
3. Monitor compliance with required performance | 3.1 Regularly review performance requirements against each fund or plan to ensure compliance 3.2 Alter procedures, guidelines and policies in response to changed circumstances and performance variation |
4. Report and advise on required changes | 4.1 Fully document all fund performance reviews 4.2 Identify anomalies and variations, and report promptly 4.3 Support advice and recommendations for change with effective action plans |
Evidence of the ability to:
identify performance requirements, and implement systems and procedures to meet those requirements
monitor compliance with required performance, and report and advise on any required changes.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
outline the key sources of information about organisational performance, products and procedures
outline the key principles of contingency management
explain the importance of customer analysis and service focus within the industry or organisation
describe the impact of relevant tax legislation on compliance activity
describe the key aspects of superannuation industry (supervision) (SIS) legislation
explain the key features of superannuation systems and procedures.
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the superannuation field of work and include access to:
common office equipment, technology, software and consumables
organisational financial records
organisational policy and procedures
current legislation that impacts on the superannuation industry.
Assessors must satisfy NVR/AQTF assessor requirements.