Assessor Resource
HLTCOM404C
Communicate effectively with clients
Assessment tool
Version 1.0
Issue Date: June 2024
This unit applies to work in a range of health settings where health services are provided with direct client contact involved
Application of this unit should be contextualised to reflect any specific workplace requirements, issues and practices
This unit covers the skills required by practitioners to establish and maintain effective communication with the client throughout all interactions and provide basic counselling as required and as appropriate to facilitate the treatment or health service being provided
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)