Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to interpret, analyse and evaluate data
communication skills to liaise with internal and external personnel during negotiation and feedback sessions
literacy skills to:
prepare presentation materials in plain English
write a strategic plan, including issues and objectives of the organisation
negotiation skills to relate to other team members in a defined range of predictable problems during the analysis process
planning and organisational skills to:
confirm that the proposed project will come in on time and within budget
contribute to the identification of business strategy, vision, goals and objectives
set benchmarks and identify scope:
problem-solving skills for problems arising during the development of a strategic plan
research skills to identify, analyse and evaluate broad features of a particular business domain.
Required knowledge
basic knowledge of:
information-gathering techniques
quality assurance practices
components of the business planning process relevant to the development of strategic plans
current business practices in preparing reports, particularly for contributing to the development of a strategic plan that identifies:
final expected results
details how these results will be achieved.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Information may include: | client user competitors cost constraints environment geography system functionality. |
Appropriate persons may include: | authorised business representative client supervisor. |
Objectives may be contained in: | business planning document business strategy client expectations brief. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist