List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Establish safe work practices | 1.1 Determine, record and apply relevant legal requirements and work health and safety (WHS) standards to the installation and maintenance of computer hardware 1.2 Determine, record and apply requirements specified by hardware manufacturers 1.3 Determine, record and apply safe work practices, taking into account legal and manufacturer requirements |
2. Establish location requirements for hardware and peripherals | 2.1 Determine and apply suitable environmental conditions for hardware and peripherals 2.2 Determine and apply system protection devices where appropriate 2.3 Determine and apply requirements when moving hardware 2.4 Determine and apply suitable storage principles for hardware and associated peripherals and media |
3. Establish maintenance practices | 3.1 Determine maintenance requirements specified by the equipment manufacturer 3.2 Produce maintenance schedules 3.3 Perform diagnostic functions, including replacing suspect components with other serviceable components and reloading associated software 3.4 Determine whether unserviceable components are replaceable through warranty, replacement or upgrade 3.5 Perform diagnostic functions using the operating system and third party diagnostic tools |
4. Determine appropriate hardware quality standards | 4.1 Consider and apply business requirements in respect of hardware matters 4.2 Determine and apply quality standards to the selection of appropriate hardware and associated peripherals |
Evidence of the ability to:
perform diagnostic functions by replacing components, reloading software and using operating system and other diagnostic tools
establish location requirements for system hardware and associated peripheral devices
follow safe work practices
determine maintenance requirements and establish maintenance schedule
apply appropriate quality standards to computer hardware and peripherals.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
describe the range of quality levels in current common hardware
describe the importance of maintenance
describe workplace health and safety principles specific to working with mains-powered equipment
identify and describe the potential environmental effects of common types of hardware
identify common security issues that impact on computer hardware
identify the software related to hardware operations
identify common system hardware and associated peripherals functions.
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems administration and support field of work and include access to:
computer hardware, software and diagnostic tools
warranty records and reports
maintenance schedules
vendor documentation
safe work practices.
Assessors must satisfy NVR/AQTF assessor requirements.