- MSAPMOPS212A - Use organisation computers or data systems
Assessor Resource
MSAPMOPS212A
Use organisation computers or data systems
Assessment tool
Version 1.0
Issue Date: June 2024
Application of this unit
This competency applies to operators who are required to store and retrieve data, and produce documents, spreadsheets relevant to operational or administrative functions within the organisation. It includes:
inputting data to the systems as required
locating and accessing data as required for production support/problem solving
using data to support business objectives
producing construction documents, reports and spreadsheets
running system checks and virus scans manually if automated systems fail
producing required documentation within the security limits imposed by the company.
This competency covers the use of organisation computers or data systems in order to work effectively. The operator is familiar with the system, can locate and use the appropriate data and is able to accurately record data into the system as required. This competency covers the use of computer equipment and company software programs, including selecting the correct programs for use and identifying minor faults in equipment or software.
This competency is typically performed by operators working either independently or as part of a work team.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Prerequisites
Prerequisites
This unit has no prerequisites.
Employability Skills
This unit contains employability skills.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, required skills and knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Overview of assessment
A holistic approach should be taken to the assessment.
Assessors must be satisfied that the person can consistently perform the unit as a whole, as defined by the Elements, Performance Criteria and skills and knowledge.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential that competence is demonstrated in the ability to recognise and analyse potential situations requiring action and then in implementing appropriate corrective action. The reasoning process behind the problem analysis and determining the required actions should be assessed.
Consistent performance should be demonstrated. For example, look to see that:
in-plant computer programs are correctly utilised
software problems are recognised and solved effectively and efficiently
documents are completed to the standard required
the operation and access to data from the system can be demonstrated
data can be input and output from the system as required
obvious problems in related to operation of the system are recognised and an appropriate contribution made to their solution.
Assessment method and context
Assessment will occur using industrial equipment and will be undertaken in a work-like environment.
Competence in this unit may be assessed:
on a processing plant allowing for operation under all normal and a range of abnormal conditions
by using a suitable simulation and/or a range of case studies/scenarios
through a combination of these techniques.
In all cases it is expected that practical assessment will be combined with targeted questioning to assess the underpinning knowledge and theoretical assessment will be combined with appropriate practical/simulation or similar assessment. Assessors need to be aware of any cultural issues that may affect responses to questions.
Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the assessee and the work being performed.
Specific resources for assessment
This section should be read in conjunction with the Range Statement for this unit of competency. Resources required include suitable access to an operating plant or equipment that allows for appropriate and realistic simulation. A bank of case studies/scenarios and questions will also be required to the extent that they form part of the assessment method. Questioning may take place either in the workplace, or in an adjacent, quiet facility such as an office or lunchroom. No other special resources are required.
Access must be provided to appropriate learning and/or assessment support when required. Where applicable, physical resources should include equipment modified for people with disabilities.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This describes the essential skills and knowledge and their level required for this unit.
Knowledge of organisation procedures and relevant regulatory requirements along with the ability to implement them within appropriate time constraints and work standards.
Competence includes an understanding of the organisation data system to the level needed to use the system and recognise and resolve problems. In particular it includes the ability to:
demonstrate the operation of and access to data from the system
describe the scope and range of data required from the system, in order to support the solution of problems
describe the nature of the scope and range of available data
describe the causes and remedies of common problems such as those selected in the Range Statement
describe principles of operation of the equipment and software, hazard policies and procedures, job procedures and work instructions
explain the application of software in relation to work role.
Competence also includes the ability to isolate the causes of problems to a component of the organisation data system and to distinguish between causes of problems such as:
incorrect or misleading data
system software faults
system equipment faults.
Language, literacy and numeracy requirements
This unit requires the ability to read and interpret typical product specifications, job sheets and material labels as provided to operators.
Writing is required to the level of completing workplace forms
Numeracy is also required to the extent of requiring competence in essential mathematical functions including + - x and รท.
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used.
Context
This unit of competency includes organisation computer and data systems. This may include systems which cover (select relevant items):
Word and Excel documents
safety, safety data and injury reporting
orders, purchasing, stock levels and scheduling
stock control, stores, warehousing and logistics
materials hazards, labelling, materials identification, materials safety data sheets (MSDSs)
batch data, schedules, production planning and operations planning
product quality, statistical control, production trends and quality control
maintenance, maintenance planning, procedures and spare parts.
The organisation systems will usually be computerised, but may include data sheets, paper or hard copy records, manuals and instructions.
Procedures
All operations are performed in accordance with procedures.
Procedures include all relevant workplace procedures, work instructions, temporary instructions and relevant industry and government codes and standards.
Tools and equipment
This competency includes use of equipment and tools such as:
computers - stand alone and/or networked
mobile terminals and hand held devices
printers
mouse, keyboard
facsimile equipment
onboard terminals
scanners
bar coders.
Software applications may include:
CC mail and email
Internet or intranet
word processing, database and spreadsheet programs
company/process specific software
word processing, database and spreadsheet programs.
Documents may include:
work orders
work instructions/standard operating procedures
email or CC mail
faxes
memos
tables
standard letters
standard reports.
Hazards
Typical hazards include:
repetition strain injuries
glare from monitor screens
damages cables or connections
strains or injuries moving computer equipment.
Problems
'Respond to routine problems' means 'apply known solutions to a limited range of predictable problems'. Typical process and product problems may include:
software problems, such as unable to access file, find correct page or send CC mail, input data.
loose or disconnected cables
'frozen' screens
faulty monitors
key board problems.
Variables
Key variables to be monitored include:
types of hardware systems
access and log on procedures
types of software packages
Internet/intranet systems
types of data to be stored and retrieved.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
---|---|---|---|
Identify data and information available from the system and its application to work role. | |||
Identify data from work role which needs to be entered in the system. | |||
Adjust work station equipment to meet ergonomic requirements and use appropriate posture. | |||
Log-on according to procedures. | |||
Navigate system as required. | |||
Input data or make changes as required. | |||
Check entered or edited data is correct. | |||
Access required data/information. | |||
Output data as required. | |||
Use 'Help' as needed. | |||
Save and store data in appropriate directory or folder. | |||
Close file and exit applications programs without loss of data. | |||
Back-up data if required in accordance with procedures. | |||
Recognise known faults that occur during the operation. | |||
Identify and take action on causes of routine faults. | |||
Log problems as required. | |||
Identify non-routine process and quality problems and take appropriate action. |
Forms
Assessment Cover Sheet
MSAPMOPS212A - Use organisation computers or data systems
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
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Date:
Assessment Record Sheet
MSAPMOPS212A - Use organisation computers or data systems
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: