List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 | Determine job requirements | 1.1 | Follow standard operating procedures (SOPs) |
| 1.2 | Comply with work health and safety (WHS) requirements at all times |
| 1.3 | Use appropriate personal protective equipment (PPE) in accordance with SOPs |
| 1.4 | Identify job requirements from specifications, drawings, job sheets or work instructions |
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2 | Prepare to undertake specialised footwear repair | 2.1 | Examine footwear to assess repair requirements |
| 2.2 | Identify client priorities, preferences, budget and timelines |
| 2.3 | Confirm procedure for repair with client and calculate initial pricing |
| 2.4 | Obtain client agreement to proceed with service and document requirements |
| 2.5 | Identify special care and repair requirements of footwear materials and design features, and select specialised repair techniques |
| 2.6 | Prepare work area, materials and equipment and identify any additional skill needs required to undertake specialised repair |
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3 | Repair footwear | 3.1 | Repair footwear using specialised repair techniques and workplace procedures |
| 3.2 | Check footwear to ensure repair meets quality standards |
| 3.3 | Manage actual costs against initial pricing |
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4 | Finish repair and present to client | 4.1 | Finish footwear according to repair requirements |
| 4.2 | Polish or clean footwear, as necessary, and present to client |
| 4.3 | Apply interpersonal skills to conduct final inspection to ensure completed work meets client needs and expectations, and workplace quality standards |
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:
reading and following work instructions, standard operating procedures (SOPs), safe work practices
applying relevant standards
interpreting repair requirements
confirming repair procedures and costs with client
identifying special care and repair requirements of footwear materials and design features, and selecting specialised repair techniques
repairing footwear using specialised techniques on at least three (3) different specialised footwear items
finishing footwear according to repair requirements and polishing or cleaning footwear, as necessary, and present to client
applying interpersonal skills to conduct final inspection and to present completed item to client, to ensure completed work meets client needs and expectations, and workplace quality standards.
Evidence must be provided that demonstrates knowledge of:
safe work practices and procedures and use of personal protective equipment (PPE)
relevant Australian Standards
industry and product processes and equipment for specialised repair techniques
a range of footwear materials, including their response to repair techniques
features of specialised footwear and footwear designs
footwear materials
quality practices
workplace procedures
recording and reporting practices
Assessors must:
satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator
have vocational competency in undertaking specialised footwear repair, at least to the level being assessed, with relevant industry knowledge and experience.
Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.