List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 | Determine job requirements | 1.1 | Follow standard operating procedures (SOPs) |
| 1.2 | Comply with work health and safety (WHS) requirements at all times |
| 1.3 | Use appropriate personal protective equipment (PPE) in accordance with SOPs |
| 1.4 | Identify job requirements from specifications, drawings, job sheets or work instructions |
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2 | Prepare to despatch products | 2.1 | Prepare work area, tools and equipment according to WHS and workplace procedures |
| 2.2 | Read and follow workplace procedures and instructions |
| 2.3 | Locate and identify required products in storage area |
| 2.4 | Lift products in accordance with WHS legislation and workplace manual handling procedures |
| 2.5 | Transport products from storage area to despatch area using appropriate equipment and in accordance with established workplace procedures |
| 2.6 | Obtain assistance to lift or transport products, as necessary |
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3 | Inspect products and complete documentation | 3.1 | Lay out products and inspect to verify that work has been performed to specification |
| 3.2 | Carry out quality assurance checks, including operational checks of moving components, such as ropes, pulleys and zippers |
| 3.3 | Report inconsistencies or other problems to supervisor |
| 3.4 | Complete documentation in accordance with workplace procedures |
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4 | Despatch products | 4.1 | Check labels and tags or add, if required |
| 4.2 | Fold, bag or otherwise prepare products for pick-up or despatch |
| 4.3 | Confirm despatch instructions and despatch product, or store in readiness for pick-up or despatch |
| 4.4 | Clean and store tools and equipment, and maintain work area to ensure safe and efficient despatch operations |
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:
reading and following work instructions, standard operating procedures (SOPs), safe work practices and other reference material
applying relevant standards
locating and interpreting product specifications and descriptions
folding or packing products according to specifications
despatching products on at least three (3) occasions according to workplace procedures
operating manual and powered handling, packaging and despatch equipment
maintaining product handling and packaging equipment and work area
applying quality standards relevant to handling, packaging and despatch procedures
complying with all relevant safety requirements including safe use of manual and powered tools and equipment
documenting actions taken and maintaining relevant work records according to workplace procedures
reporting inconsistencies or other problems
maintaining work area and handling and packaging equipment, so products can be prepared for despatch safely and efficiently.
Evidence must be provided that demonstrates knowledge of:
safe work practices and procedures and use of personal protective equipment (PPE)
relevant Australian Standards
processes for packaging; including product folding techniques
principles of operating product handling and packaging equipment
the range products manufactured or serviced by the workplace
specifications of relevant materials and equipment
work health and safety (WHS) and environmental requirements of relevant industry and workplace procedures
loading, delivery, and pick-up procedures
power sources, such as single phase, three phase and weather-protected outlets
general housekeeping policies and procedures
WHS practices, including hazard identification and control measures
quality practices
workplace procedures
practices for recording and reporting.
Assessors must:
satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator
have vocational competency in despatching products, at least to the level being assessed, with relevant industry knowledge and experience.
Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.