- PSPGOV303B - Build and maintain internal networks
Assessor Resource
PSPGOV303B
Build and maintain internal networks
Assessment tool
Version 1.0
Issue Date: June 2024
Not applicable.
This unit covers building, expanding and utilising internal networks. It includes identifying key internal stakeholders, identifying or establishing network links with key internal stakeholders and participating in internal networks.
In practice, building and maintaining internal networks may overlap with other generalist or specialist public sector work activities such as acting ethically, complying with legislation, working effectively, working with diversity, etc.
This unit is one of 3 units of competency in the Working in Government Competency Field that deal with networks. Related units are:
PSPGOV418A Develop internal and external networks
PSPGOV602B Establish and maintain strategic networks
This unit replaces and is equivalent to PSPGOV303A Build and maintain internal networks
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Prerequisites
Not applicable.
Employability Skills
This unit contains employability skills.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package. | |
Units to be assessed together | Pre-requisite units that must be achieved prior to this unit:Nil Co-requisite units that must be assessed with this unit:Nil Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to: PSPETHC301B Uphold the values and principles of public service PSPGOV301B Work effectively in the organisation PSPGOV302B Contribute to workgroup activities PSPGOV306B Implement change PSPGOV307B Organise workplace information PSPGOV308B Work effectively with diversity PSPGOV312A Use workplace communication strategies PSPGOV314A Contribute to conflict management PSPLEGN301B Comply with legislation in the public sector |
Overview of evidence requirements | In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms: the knowledge requirements of this unit the skill requirements of this unit application of Employability Skills as they relate to this unit internal networks built/maintained in a range of (3 or more) contexts (or occasions, over time) |
Resources required to carry out assessment | These resources include: legislation, policy, procedures and protocols relating to the public sector organisational charts case studies and workplace scenarios to capture the range of situations likely to be encountered when building and maintaining internal networks |
Where and how to assess evidence | Valid assessment of this unit requires: a workplace environment, or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when building and maintaining internal networks, including coping with difficulties, irregularities and breakdowns in routine internal networks built/maintained in a range of (3 or more) contexts (or occasions, over time). Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as: people with disabilities people from culturally and linguistically diverse backgrounds Aboriginal and Torres Strait Islander people women young people older people people in rural and remote locations. Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of: case studies portfolios projects questioning scenarios authenticated evidence from the workplace and/or training courses |
For consistency of assessment | Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This section describes the essential skills and knowledge and their level, required for this unit. |
Skill requirements Look for evidence that confirms skills in: applying legislation, regulations and policies relating to public sector environment using interpersonal and group communication with diverse internal networks including negotiation, consultation, liaison using formal and informal organisational communication channels responding to diversity, including gender and disability identifying and obtaining assistance to resolve conflicts in a networking context applying procedures relating to occupational health and safety and environment in the context of internal networking |
Knowledge requirements Look for evidence that confirms knowledge and understanding of: legislation, regulations, policies, procedures and guidelines relating to work in a public sector environment organisational structure and protocols organisational communication channels principles of interpersonal, group, system and organisational communication principles of conflict resolution equal employment opportunity, equity and diversity principles public sector legislation such as occupational health and safety and environment in the context of internal networking |
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here. | |
Key internal stakeholders may include: | colleagues junior officers supervisors advisers senior managers within the organisation |
Legislation, policy and procedures may include: | State/Territory and Commonwealth legislation and regulations such as: public sector management acts financial management acts privacy legislation equal employment opportunity, anti-discrimination and harassment legislation occupational health and safety legislation consumer legislation environment legislation. risk management guidelines ethics and accountability standards public sector standards fraud control standards government security standards organisational policy, procedures and protocols |
Networks may include: | formal or informal networks circulation lists e-networks, such as bulletin boards virtual communities subject matter experts |
Network strategies may include: | maintaining regular contact individual marketing distribution of materials participation in teams volunteering to participate in special projects organising/participating in team-building or social events |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
---|---|---|---|
Key internal stakeholders and their needs, expectations and roles are identified. | |||
Individual and organisational benefits of networking with key internal stakeholders are identified and evaluated. | |||
New network links between self and key internal stakeholders are established, maintained in accordance with legislation, policy and procedures and used effectively. | |||
Existing network links between key internal stakeholders are identified and maintained, and strategies to expand them are identified and initiated. | |||
Networking strategies are used to maintain internal networks in accordance with organisational policy and procedures. | |||
Information is provided to internal stakeholders to ensure an understanding of own role and to exchange information to increase workgroup effectiveness. | |||
Internal stakeholder input and feedback is obtained, assessed and acted upon if necessary. | |||
Assistance is obtained to deal with any misunderstandings or conflict situations that arise within internal networks in accordance with principles of conflict resolution. |
Forms
Assessment Cover Sheet
PSPGOV303B - Build and maintain internal networks
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
PSPGOV303B - Build and maintain internal networks
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: