- TLIF207C - Conduct housekeeping activities
Assessor Resource
TLIF207C
Conduct housekeeping activities
Assessment tool
Version 1.0
Issue Date: June 2024
Work must be carried out in accordance with workplace housekeeping procedures.
Work is performed under some supervision generally within a team environment. It involves the application of the basic safety principles to the completion of housekeeping tasks as part of workplace operations.
This unit involves the skills and knowledge required to conduct housekeeping activities in the workplace, including identifying required housekeeping requirements, procedures and resources for different areas of the workplace, monitoring and maintaining cleanliness and tidiness in the workplace, and completing assigned housekeeping tasks.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Prerequisites
Not applicable.
Employability Skills
The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The Employability Skills Summary of the qualification in which this competency is packaged will assist in identifying employability skill requirements.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying: the underpinning knowledge and skills relevant legislation and workplace procedures other relevant aspects of the range statement |
Context of and specific resources for assessment | Performance is demonstrated consistently over a period of time and in a suitable range of contexts Resources for assessment include: a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or access to an appropriate range of relevant operational situations in the workplace In both real and simulated environments, access is required to: relevant and appropriate materials and/or equipment, and/or applicable documentation including workplace procedures, regulations, codes of practice and operation manuals |
Method of assessment | Assessment of this unit must be undertaken by a registered training organisation As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests Practical assessment must occur: through appropriately simulated activities at the registered training organisation, and/or in an appropriate range of situations in the workplace |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
REQUIRED KNOWLEDGE AND SKILLS |
This describes the essential knowledge and skills and their level required for this unit. |
Required knowledge: |
Relevant OH&S procedures and guidelines concerning housekeeping operations |
Workplace procedures and policies for the carrying out housekeeping tasks in the workplace |
Risks when carrying out housekeeping tasks and related precautions to control the risk |
Housekeeping standards required in the workplace |
Site layout and obstacles |
Application of relevant industrial regulations and requirements |
Servicing procedures for housekeeping equipment |
Required skills: |
Communicate effectively with others when carrying out housekeeping tasks |
Read and interpret instructions, procedures, information and signs relevant to housekeeping activities in the workplace |
Interpret and follow operational instructions and prioritise work |
Complete documentation related to housekeeping in the workplace |
Operate electronic communication equipment to required protocol |
Work collaboratively with others when carrying out housekeeping tasks |
Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others |
Promptly report and/or rectify any problems, faults or malfunctions identified when carrying out housekeeping tasks in accordance with regulatory requirements and workplace procedures |
Apply precautions and required action to minimise, control or eliminate hazards that may exist during housekeeping activities |
Monitor work activities in terms of planned schedule |
Modify activities depending on differing operational contingencies, risk situations and environments |
Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment |
Operate and adapt to differences in equipment in accordance with standard operating procedures |
Monitor condition and performance of housekeeping tools and equipment |
Service housekeeping tools and equipment in terms of servicing schedule and standard operating procedures |
Select and use required personal protective equipment conforming to industry and OH&S standards |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. | |
The housekeeping tasks may be conducted: | in a range of work environments by day or night |
Customers may be: | internal or external |
Workplaces may comprise: | large, medium or small worksites |
Work may be conducted in: | tight or restricted spaces exposed conditions controlled or open environments |
Housekeeping duties may include: | cleaning returning goods or equipment to storage repacking waste removal maintenance |
Hazards in the work area may include exposure to: | chemicals dangerous or hazardous substances movements of equipment, goods and materials |
Personnel in the work area may include: | workplace personnel site visitors contractors official representatives |
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include: | company procedures enterprise procedures organisational procedures established procedures |
Depending on workplace context, personal protective equipment may include: | gloves safety headwear and footwear safety glasses two-way radios high visibility clothing |
Information/documents may include: | OH&S and environmental protection regulations workplace housekeeping procedures and policies codes of practice including the National Standards for Manual Handling and the Industry Safety Code material safety data sheets policies and procedures for entry and work in confined spaces manufacturers instructions concerning the use and servicing of equipment supplier and/or client instructions emergency procedures regulations and policies concerning noise, smoking, work station ergonomics and other critical OH&S issues goods identification numbers and codes manifests, bar codes, goods and container identification relevant legislation, regulations and related documentation award, enterprise bargaining agreement, other industrial arrangements standards and certification requirements quality assurance procedures |
Applicable regulations and legislation may include: | relevant state/territory OH&S legislation relevant state/territory environmental protection legislation workplace relations regulations dangerous goods and air freight regulations |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
---|---|---|---|
Workplace procedures for housekeeping are identified | |||
Equipment and consumables are selected in accordance with work area requirements | |||
Specific requirements for housekeeping activities in different parts of the employees' work area are identified and followed | |||
Requirements for the minor disassembly/reassembly of storage zones are identified (where applicable) | |||
Initiative is used to continuously monitor the cleanliness and tidiness of the worksites used by the employees | |||
Housekeeping issues are raised with designated personnel in accordance with workplace procedures | |||
Housekeeping equipment and supplies are maintained and stored | |||
Assigned housekeeping duties are conducted following workplace procedures and ensuring that waste is removed | |||
Maintenance requirements of any damaged items are notified to appropriate personnel | |||
Minor disassembly/reassembly of storage zones is conducted within enterprise policies and procedures | |||
Schedules and records for housekeeping duties are maintained | |||
Work areas are checked and meet required workplace standards | |||
Work is carried out following enterprise practices and safe work procedures |
Forms
Assessment Cover Sheet
TLIF207C - Conduct housekeeping activities
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
TLIF207C - Conduct housekeeping activities
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: