Assessor Resource
TLIG2007
Work in a socially diverse environment
Assessment tool
Version 1.0
Issue Date: June 2024
This unit involves the skills and knowledge required to apply cultural awareness, communication principles and problem-solving techniques to facilitate working in a socially diverse environment. This is done in accordance with workplace procedures, relevant anti-discrimination and equal employment opportunity regulations.
It includes communicating with customers and colleagues from diverse backgrounds and dealing with cross-cultural misunderstandings.
Work is performed with limited or minimum supervision, with some accountability and responsibility for self and others in achieving the prescribed outcomes.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)