Assessor Resource
TLIG2007A
Work in a socially diverse environment
Assessment tool
Version 1.0
Issue Date: June 2024
Work must be carried out in accordance with workplace procedures and relevant anti-discrimination and equal employment opportunity regulations.
Work is performed with limited or minimum supervision, with some accountability and responsibility for self and others in achieving the prescribed outcomes. It involves the application of communication principles and problem-solving techniques to facilitate work in a socially diverse environment.
This unit involves the skills and knowledge required to work in a socially diverse environment, including the development and application of the cultural awareness that is required by all people working in the transport and distribution industries. It includes the cultural awareness required for serving customers and working with colleagues from diverse backgrounds. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)