Assessor Resource
TLII507C
Market services and products to clients
Assessment tool
Version 1.0
Issue Date: June 2024
Work involves discretion and judgement for self and others in marketing services and products to clients. It is performed under minimum supervision with general guidance on progress and outcomes of work.
A range of opportunities may be used to develop the workplace and to support the development of work systems and innovative strategies to deal with contingencies and to encourage the achievement of the organisations goals and key performance objectives.
Work involves responsibility for marketing services and products to clients and the provision of leadership of others either individually or in teams.
This unit involves the skills and knowledge required to market services and products to clients including recognising and acting upon opportunities to promote products and services, establishing and maintaining contact with clients, and negotiating and closing sales in accordance with statutory retail practice and workplace procedures.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)