Elements and Performance Criteria
- Assess grooming needs
- Grooming needs of animals are established with client.
- Animal's coat length and condition, including condition of the ears, eyes and toenails, are assessed in relation to its age and breed.
- Animal is checked for parasitic infection.
- General health and temperament of animal is checked with the client and documented.
- Observations of the animal's condition are reported to client.
- Client is informed of grooming procedures and advised regarding required maintenance regimes for the animal's coat and/or condition.
- Prepare animal and grooming environment
- Risks associated with grooming nominated animals are determined and managed in accordance with workplace health and safety and animal welfare requirements.
- Appropriate grooming pattern and style are identified in accordance with breed standards, client preference, health of the animal and condition of its coat.
- Grooming equipment and supplies relevant for the condition of the coat, its pattern and style are selected and prepared.
- Animal is restrained and handled safely and humanely in accordance with its age, health and breed characteristics.
- Perform grooming services
- Pre-bathing procedures, including brushing and de-matting, are carried out as required.
- Animal is bathed, rinsed and dried using appropriate bathing procedures in accordance with organisational policies and procedures.
- Grooming equipment is operated safely and correctly in accordance with organisational grooming procedures and manufacturers' instructions.
- Animal's coat is styled as required using industry-recognised grooming techniques and in accordance with pattern, style and client requirements.
- Additional grooming services are completed as required.
- Complete grooming services
- Animal is housed safely and monitored until owners arrival.
- Grooming equipment and area is cleaned and returned to storage, supplies audited and documents.
- Waste material is collected and disposed of in accordance with environmental and legislative requirements.
- Grooming services are documented and business records updated for compliance and invoicing requirements.
- Animals are returned to client, advice on home-grooming care is provided and any follow-up requirements are discussed.