Elements and Performance Criteria
- Identify change processes
- Conceptualise impact of changes
- Start discussions with individuals and families regarding their life-style, values and views on resource management and program issues to identify potential for change
- Identify difficulties or issues individuals and families may have implementing change in their business and personal lives
- Identify appropriate information and support approaches
- Implement support techniques
- Obtain and provide information to support individuals and families facing or considering change
- Give individuals and families encouragement and support as they consider and implement change
- Provide support and information in a culturally sensitive and equitable manner
- Provide people with avenues of assistance where this will help in their management of change
- Review support outcomes