Elements and Performance Criteria
- Communicate work roles
- Define and document the roles and responsibilities of staff
- Identify the skills of staff and match with available tasks and duties
- Identify the requirements of jobs and communicate to personnel
- Develop information on activities and provide to personnel
- Implement work health and safety policy and procedural requirements for supervisors
- Coordinate activities
- Prioritise work activities to ensure completion of tasks within available timelines
- Develop work plans to establish targets and objectives of activities, and to define tasks and timelines
- Identify training and learning opportunities and incorporate into work activities
- Clarify supervisory and reporting responsibilities and maintain
- Implement enterprise environmental policy and procedures for supervisors
- Maintain effective working relations
- Recognise and address problems through discussion with work group
- Seek assistance from work group members when difficulties arise in achieving allocated tasks
- Use discussion and information sharing routinely to communicate requirements of work activities through a participative approach
- Manage disagreements and conflicts constructively using appropriate conflict management strategies
- Provide feedback
- Provide clear and constructive feedback to individuals to support achievement of outcomes
- Identify difficult situations and use negotiation techniques to achieve results
- Monitor team and individual performances regularly to ensure personnel are able to achieve goals
- Maintain supervisory structures and lines of reporting