Elements and Performance Criteria
- Maintain physical appearance of the workplace
- Cleanliness and tidiness of the workplace is maintained in accordance with industry and/or enterprise standards of workplace health and safety (WHS)
- Workplace is free of rubbish and waste in accordance with industry, WHS and enterprise requirements
- Standards of cleanliness are communicated to staff in accordance with enterprise procedures
- Customer reception area is maintained to enterprise standards
- Defined areas for specific tasks are created and maintained to enterprise requirements
- Facilities and equipment maintenance is planned and regularly carried out
- Enterprise image and signage is displayed consistently throughout the organisation
- Maintain enterprise dress and grooming standards
- Implement waste disposal processes
- Waste disposal is monitored to ensure compliance with environmental, WHS, industry and enterprise requirements
- Recycling opportunities are identified and implemented in accordance with environmental legislative, industry and enterprise standards
- Environment Protection Authority documents are maintained
- Promote products and services provided by the business
- Promotional activities are implemented as planned according to enterprise policies and industry and legal requirements
- Products/services are sold to highest quality level according to enterprise policies, manufacturer/component supplier specifications, industry and legal requirements
- Sales promotions/campaigns are actively supported