Elements and Performance Criteria
- Prepare for diagnostic procedures
- Nature and scope of work requirements are identified and confirmed
- OH&S requirements, including individual State/Territory regulatory requirements and personal protection needs are observed throughout the work
- Technical and/or calibration requirements for testing and diagnosis are sourced and support equipment is identified and prepared
- Analyse reported faults
- Information is gathered to provide a full overview of faults and conditions under which they occur
- Function and operation of the system when operating correctly are identified
- Systematic faultfinding processes are used across systems to determine the extent of fault
- Additional technical sources are consulted to assist with analysis
- Actual faults are distinguished from perceived faults
- Identify causes of faults
- Selected diagnostic equipment is prepared for attachment or vehicle use according to manufacturer/component supplier instruction or enterprise standard operating procedures
- Vehicle is correctly and safely attached to or on selected diagnostic equipment according to enterprise work practices or standard operating procedures
- Calibration or pre-test adjustments are completed according to specific equipment operating procedures before diagnostic tests are carried out
- Diagnostic tests are carried out according to enterprise test guidelines to determine location of specific component faults
- Source/cause of faults isolated and confirmed
- Establish repair requirements
- Viability of repair or replacement is assessed
- Repair procedures are identified and prescribed to meet customer service requirements
- Repair requirements are clearly and legibly documented and/or communicated to appropriate persons
- Repairs involving equipment/skills not held in the workshop are sourced from specialist workshops
- Customer is informed of the diagnosis and repair requirements