Elements and Performance Criteria
- Manage personal performance
- Pre- and post-operational personal condition is managed to ensure safe and effective performance
- Individual performance when conducting aviation operations is monitored against workplace standards, procedures and requirements
- Degradation of physiological condition is recognised and appropriate strategies are implemented to ensure safe outcome of aviation operations
- Degradation of psychological condition is recognised and appropriate strategies are implemented to ensure safe outcome of aviation operations
- Sources of stress are identified and managed to maintain a safe aviation operating environment
- Limitations to personal performance are communicated to crew/team to maintain a safe aviation operating environment
- Communicate effectively within an aviation environment
- Effective listening skills are applied
- Questions are used to gain additional information
- Information received is clarified/confirmed, interpreted, and accurately communicated or reported with due observation of ethics and protocols required of the operational environment
- Communication is undertaken in varying situations with culturally diverse, familiar and unfamiliar individuals, teams and crews
- Appropriate protocols and procedures are followed when using communications systems during routine and contingency aviation operations
- Responses are sought and provided to others in a timely manner