Elements and Performance Criteria
- Determine development needs
- Learning and development needs are systematically identified and implemented in line with organisational requirements
- A learning plan to meet individual and group training and development needs is collaboratively developed, agreed to and implemented
- Individuals are encouraged to self evaluate performance and identify areas for improvement
- Feedback on performance of team members is collected from relevant sources and compared with established team learning needs
- Develop individuals and teams
- Learning and development program goals and objectives are identified to match specific knowledge and skill requirements of competency standards
- Learning delivery methods are appropriate to the learning goals, the learning style of participants, and availability of equipment and resources
- Workplace learning opportunities and coaching and mentoring assistance are provided to facilitate individual and team achievement of competencies
- Development opportunities incorporate a range of activities and support materials appropriate to the achievement of identified competencies
- Resources and timelines required for learning activities are identified and approved in accordance with organisational requirements
- Monitor and evaluate workplace learning
- Feedback from individuals or teams is used to identify and implement improvements in future learning arrangements
- Outcomes and performance of individuals/teams are assessed and recorded to determine the effectiveness of development programs and the extent of additional development support
- Modifications to learning plans are negotiated to improve the efficiency and effectiveness of learning
- Records and reports of competency are documented and maintained within organisational requirements