Elements and Performance Criteria
- Research context for new system development
- Explore and analyse the impact of systems in the overall context of innovation
- Explore and gain clarity around system objectives, particularly in relation to innovation
- Analyse current organisational systems to identify gaps or barriers to innovation
- Research and analyse current and emerging information about systems in other organisations and contexts
- Evaluate the resources and other commitment required to foster innovation
- Identify key stakeholders who can play a role in conceptualising or supporting new system ideas
- Generate system concepts and options
- Create system concepts that will foster innovation using individual and group techniques
- Evaluate and discuss a range of ideas with relevant stakeholders
- Clearly articulate the ways in which innovation is better supported by system ideas and options
- Clearly articulate how the system itself is innovative
- Expose ideas and options to ongoing testing, exploration and challenge
- Select and refine system ideas that meet the workplace requirements and which are both feasible and innovative
- Develop a plan for the system
- Determine the need for specialised assistance and integrate into system planning
- Analyse the potential impact of the new system on people, resources and other organisational practices
- Consult with all stakeholders who will be involved with, or affected by, the new system
- Develop an operational plan for the system, with budget, timelines and responsibilities
- Develop a communication strategy to support the introduction of the new system
- Evaluate the coaching and training needs of those who will use the system and plan a learning and development strategy
- Trial the system
- Present and consult on system proposals with relevant stakeholders
- Analyse and integrate feedback into the system development process
- Determine appropriate context and parameters for the trial process
- Initiate the trial, taking account of all required consultative, coaching and technical issues
- Monitor and review the trial in relation to its goals for fostering innovation
- Open the improvement process to ongoing collaborative input and challenge
- Adjust system to reflect evaluation feedback