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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Strategic change needs refers to: | actions arising from strategic planning activities to bring about major change in the organisation (they may relate to people, processes, technology or structure) |
External environment may refer to factors that are: | consumer drivenecologicaleconomicethicallegalpoliticalsocialtechnological |
Major operational change requirements means: | changes which need to be made to the organisation to maintain or improve performance and/or competitive position |
Relevant managers refers to: | managers who: are affected by the changeare participating in the change project hold a leadership position in the organisation |
Risk analysis means: | determination of the likelihood of a negative event preventing the organisation meeting its objectives and the likely consequences of such an event on organisational performance |
Barriers to change may include: | challenges to group norms/established rolesexisting organisational cultureexisting reward systems fear of loss of status, security, power, friendsinterdepartmental rivalry/conflictlack of involvement in the changelow moralevested interests |
Mitigation strategies means: | strategies put in place or action taken to reduce or eliminate risk identified |
Change management project plan includes: | budgetmethodology for change programobjectives/outcomestimetable |
Approvals refers to: | formal approval from the manager/s who have responsibility for the area/s of the organisation affected by the change project |
Resources may include: | contractorsemployees/managersexternal/internal consultantsfinancial/budget approvalhardware/softwarephysical assets |
Interventions and activities may include: | action researchcareer planninginter-group team buildingjob redesignsensitivity trainingsuccession planningsurveys (with feedback)team buildingtermination or redeploymenttrainingtransition analysis |