Elements and Performance Criteria
- Maintain performance of hardware and software
- Monitor and evaluate system effectiveness to ensure it meets organisational and system requirements
- Use operating system, drive and disk structure, reports and files to identify performance problems
- Maintain disk drives and peripherals according to manufacturers’ and organisational requirements
- Replace consumables in accordance with manufacturers’ and organisational requirements
- Provide basic system administration
- Carry out system backup procedure at regular intervals according to organisational and system requirements
- Install and operate software applications in accordance with developers’ and organisational requirements
- Maintain and update security access procedures in line with organisational requirements
- Ensure that licences for use of software are used, checked and recorded in accordance with organisational requirements
- Regularly maintain and update virus programs in accordance with organisational requirements
- Identify future technology requirements
- Maintain knowledge of current and new technology by regularly accessing sources of information
- Identify and develop improved technology systems using feedback from clients and colleagues
- Assess existing technology against newly available technology to determine future needs and priorities
- Identify and select new technologies to achieve and maintain continuous organisational development
- Obtain management and budget approval for new selected technologies