Elements and Performance Criteria
- Model high standards of management performance and behaviour
- Ensure management performance and behaviour meets the organisation's requirements
- Ensure management performance and behaviour serves as a positive role model for others
- Develop and implement performance plans in accordance with organisation's goals and objectives
- Establish and use key performance indicators to meet organisation's goals and objectives
- Enhance organisation's image
- Make informed decisions
- Gather and organise information relevant to the issue/s under consideration
- Facilitate individuals and teams active participation in decision making processes
- Examine options and assess associated risks to determine preferred course/s of action
- Ensure decisions are timely and communicate them clearly to individuals and teams
- Prepare plans to implement decisions and ensure they are agreed by relevant individuals and teams
- Use feedback processes effectively to monitor the implementation and impact of decisions