Elements and Performance Criteria
- Develop organisation development plan
- Analyse strategic plans to determine organisation development needs and objectives
- Consult with relevant groups and individuals to profile the organisation’s culture and readiness for organisational development
- Determine who will take key roles in the organisational development process and confirm their commitment
- Collect and analyse data on areas of the business experiencing problems or that need realignment
- Determine and agree on objectives and strategies for organisational development
- Consider change management techniques required to achieve the workplace culture outcomes and build them into the organisation development plan
- Develop communication/education plans to achieve communication objectives in relation to the desired work environment and desired approach to problemsolving and developmental activities
- Implement organisation development activities
- Identify and implement consultative processes to maximise participation in the organisation development process
- Undertake team development and training activities to develop collaborative approaches to problemsolving and development
- Facilitate groups to articulate problems and to propose means for resolving the problems
- Manage conflict between individuals and/or groups to achieve consensus or agreement
- Undertake interventions in accordance with the organisation development plan
- Brainstorm alternative proposals and negotiate and agree on outcomes
- Maintain organisation development program
- Undertake surveys to identify any loss of support for organisational development programs and activities
- Maintain regular team meetings and individual feedback in accordance with communication plan
- Set out activities and interventions in the organisation development plan and maintain, evaluate and modify them as required
- Ensure senior management reinforces organisation development program by ongoing messages of support and appropriate resource allocation
- Evaluate organisation development plans in terms of costs and benefits, including opportunity costs