Elements and Performance Criteria
- Develop and maintain business networks
- Use appropriate network strategies to establish and maintain relationships that promote the development of business opportunities
- Identify and pursue network opportunities to maximise a range of contacts
- Communicate information regarding new networks to inform individuals, colleagues and clients of potential benefits
- Participate in professional networks and associations to obtain and maintain personal knowledge and skills
- Establish and maintain business relationships
- Develop and maintain relationships to promote benefits consistent with organisational/client requirements
- Gain and maintain trust and confidence of contacts through demonstration of high standards of business practices
- Use a high level of negotiation skills to encourage positive outcomes
- Identify difficult situations and negotiate solutions using collaborative problem-solving techniques
- Seek specialist advice in the development of contacts where appropriate
- Promote the relationship
- Develop strategies to represent and promote the interests and requirements of the relationship
- Use appropriate presentation skills to communicate the goals and objectives of the relationship
- Effectively communicate issues, policies and practices of the relationship to a range of audiences, in writing and verbally
- Obtain feedback to identify and develop ways to improve promotional activities within available opportunities