Elements and Performance Criteria
- Gather and organise information
- Gather and organise information in a format suitable for analysis, interpretation and dissemination in accordance with organisational requirements
- Access information held by the organisation ensuring accuracy and relevance in line with established organisational requirements
- Ensure that methods of collecting information are reliable and make efficient use of resources in accordance with organisational requirements
- Identify research requirements for combining online research with non-electronic sources of information
- Use business technology to access, organise and monitor information in accordance with organisational requirements
- Update, modify, maintain and store information, in accordance with organisational requirements
- Research and analyse information
- Clearly define objectives of research ensuring consistency with organisational requirements
- Ensure that data and research strategies used are valid and relevant to the requirements of the research and make efficient use of available resources
- Identify key words and phrases for use as part of any online search strategy, including the use of Boolean operators and other search tools
- Use reliable methods of data analysis that are suitable to research purposes
- Ensure that assumptions and conclusions used in analyses are clear, justified, supported by evidence and consistent with research and business objectives
- Present information
- Present recommendations and issues in an appropriate format, style and structure using suitable business technology
- Structure and format reports in a clear manner that conforms to organisational requirements
- Report and distribute research findings in accordance with organisational requirements
- Obtain feedback and comments on suitability and sufficiency of findings in accordance with organisational requirements