Elements and Performance Criteria
- Elements define the essential outcomes
- Recognise and support individual differences
- Recognise and respect the person’s social, cultural and spiritual differences
- Avoid imposing own values and attitudes on others and support the person to express their own identity and preferences
- Consider the person’s individual needs, stage of life, development and strengths when engaging in support activities
- Recognise, respect and accommodate the person’s expressions of identity and sexuality as appropriate in the context of their age or stage of life
- Promote and facilitate opportunities for participation in activities that reflect the person’s individual physical, social, cultural and spiritual needs
- Promote independence
- Support the person to identify and acknowledge their own strengths and self-care capacity
- Assist the person to identify opportunities to utilise their strengths, while communicating the importance of using available support when required
- Provide information and assistance to the person in order to facilitate access to support services and resources when needed
- Provide support that allows the person to self manage their own service delivery as appropriate
- Encourage the person to build, strengthen and maintain independence
- Support physical wellbeing
- Promote and encourage daily living habits that contribute to healthy lifestyle
- Support and assist the person to maintain a safe and healthy environment
- Identify hazards and report according to organisation procedures
- Identify variations in a person’s physical condition and report according to organisation procedures
- Recognise indications that the person’s physical situation is affecting their wellbeing and report according to organisation procedures
- Identify physical health situations beyond scope of own role and report to relevant person
- Support social, emotional and psychological wellbeing
- Promote self-esteem and confidence through use of positive and supportive communication
- Contribute to the person’s sense of security through use of safe and predictable routines
- Encourage and facilitate participation in social, cultural, spiritual activities, using existing and potential new networks and as per the person’s preferences
- Identify aspects of supporting a person’s wellbeing outside scope of knowledge, skills and/or job role and seek appropriate support
- Identify variations to a person’s wellbeing and report according to organisation procedures
- Identify any cultural or financial issues impacting on the person’s wellbeing
- Identify the person’s risk and protective factors in relation to mental health
- Recognise and report possible indicators of abuse or neglect and report according to organisation procedures
- Identify situations beyond scope of own role and report to relevant person