Elements and Performance Criteria
- Elements define the essential outcomes
- Identify cultural safety issues in the workplace
- Identify the potential impact of cultural factors on service delivery to Aboriginal and/or Torres Strait Islander clients
- Identify critical issues that influence relationships and communication with Aboriginal and/or Torres Strait Islander people
- Establish key aspects of cultural safety in consultation with Aboriginal and/or Torres Strait Islander people
- Evaluate the extent to which cultural safety is integrated in own work and workplace
- Model cultural safety in own work
- Ensure work practices are grounded in awareness of one’s own cultural bias
- Reflect awareness of own and other cultures in work practices
- Use communication techniques and work practices that show respect for the cultural differences of Aboriginal and/or Torres Strait Islander people
- Engage with Aboriginal and/or Torres Strait Islander interpreters and colleagues as cultural brokers, according to situation needs
- Develop strategies for improved cultural safety
- Support the development of effective partnerships between staff, Aboriginal and/or Torres Strait Islander people and their communities
- Identify and utilise resources to promote partnerships
- Devise and document ways to support the delivery of services and programs that are culturally safe and encourage increased participation
- Integrate strategies that encourage self-determination and community control in services and programs
- Evaluate cultural safety strategies
- Agree outcomes against which cultural safety strategies can be measured
- Involve Aboriginal and/or Torres Strait Islander people in evaluations
- Evaluate programs and services against desired outcomes
- Revise strategies based on evaluation with appropriate engagement of Aboriginal and/or Torres Strait Islander people