Elements and Performance Criteria
- Gather information.
- Details of customer requirements are obtained through discussion with customer or from information supplied.
- Plans and specifications are accessed and site is inspected.
- Details of products and services to be provided are developed.
- Delivery point and methods of transportation are determined where necessary.
- Details are recorded in accordance with workplace procedures.
- Estimate materials, labour and time.
- Calculate costs.
- Document and verify details.
- Details of costs and charges are documented in accordance with workplace procedures.
- Costs, calculations and other details are verified in accordance with workplace procedures.
- Customer quotation and tender are prepared.
- Details are documented for future reference in accordance with workplace procedures and using relevant information.