Google Links
Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge
Elements and Performance Criteria
Range Statement
Performance Evidence
Knowledge Evidence
A person demonstrating competency in this unit must identify:
the main types of hard floor surfaces; including hardwood, wood tile, concrete, marble, ceramic tiling, laminate, and vinylthe main types of wet and dry soiling and effects on hard floor surfaces; including dust, heavy dirt build-up, food, beverages, liquids and oilcleaning techniques and industry standard equipment used to clean hard floor surfaces including;scrubbing, mopping, sweeping, vacuum and pressure cleaningmops, brushes, industrial scrubbers and sweepers, pressure washers, and vacuum cleanerscleaning agents; cleaning solutions for hard floor surfaces; including hard floor cleaning solutions, low environmental impact cleaning solutions, solvent cleaners, stain removal agents and manufacturers’ instructions for mixing and using cleaning chemicals and stain removersworkplace requirements for undertaking all aspects of cleaning hard floor surfaces including:key workplace health and safety, hygiene and environmental regulations use of safety data sheet (SDS) and selection, care and use of PPEsafe handling of equipment safe usage of cleaning agentsmanual handling techniques for moving furniture and fittingsmethods for communicating and clarifying work requirements with supervisors and clients; verbally, in person or via phone, via electronic medium such as text and email, electronic or written reportsworkplace procedures for;health and safety, hygiene and environmental carecommunicating and clarifying work requirements with supervisor, team members or clientnotifying supervisor, team members or client of work completion; verbal communication in person or by phone, written communication including hard copy cleaning schedules, text or electronic formuse and care of equipment; including checking electrical safety tags to ensure safe use of equipmenttidying work areas, disposing of soil and waste, cleaning equipment and PPE, and storing equipment and chemicalsreporting incidents; accidents and injury, damage to or breakages in the cleaning area or cleaning equipment, theft and threats to personal security