Elements and Performance Criteria
- Identify property inspection requirements.
- Purpose and type of property inspection are established in line with client requirements and agency practice.
- Inspection procedure and time line are negotiated and agreed with relevant people in line with agency practice and legislative requirements.
- Property documentation and legislative requirements are reviewed to identify critical aspects requiring inspection.
- Access arrangements are coordinated with relevant people in line with agency practice and legislative requirements.
- Inspect property.
- Property is inspected according to agency practice ensuring all relevant aspects of the property are sighted and noted.
- Inspection processes are conducted efficiently and in line with agency practice.
- Appropriate interpersonal techniques are used to gain information on property from relevant people.
- Property condition is analysed against market expectations of normal wear and tear and legislative requirements for the maintenance of leased property.
- Situations requiring specialist advice are identified and assistance is sought as required in line with agency practice.
- Record and report inspection findings.
- Inspection findings are organised in a format suitable for analysis and dissemination in line with client and agency requirements.
- Inspection conclusions are supported by verifiable evidence.
- Inspection report is distributed promptly to relevant people according to client and agency requirements.
- Negotiations are conducted with relevant people regarding actioning of required repairs and maintenance as identified in inspection report.
- Implement repairs to managed properties.
- Database of appropriately qualified and insured tradespeople and other service providers is established and maintained so that reliable repair and maintenance work can be completed without delay.
- Repairs and maintenance are implemented in line with agreed requirements for repairs or replacements, client instructions and legislative requirements.
- Report on repair and maintenance work is supplied to client to indicate completion of work.
- Inform landlord of options for protecting asset value of property.
- Landlord is advised of expected maintenance requirements and expenditure.
- Benefits of systematic, planned preventative maintenance programs are discussed with landlord.
- Accurate records of property maintenance are established and maintained.
- Regular reports are provided to landlord on property condition and options for protecting asset value of property.