The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Enquiries from potential buyers may be received through: | emailinspectionsofficeopen housesreferraltelephonewebsite. |
Rural property may include: | commercialfarm, including:acreageaquaculturecroppingdairygrazinghobby farmhorticulturemixed usesoliveorchardtrees and forestsviticultureindustrialresidentialretailwater. |
Appropriate rapport relates to use of techniques that: | establish and build confidence and trust in the agency and its representativesmake the buyer feel valuedpromote and maintain an effective relationship with buyer. |
Buyer requirements may include: | access to transport and facilitiesaccess to suppliers and marketsfinancelocationpricepurpose of purchase, including:businessfarming activitiesholidayinvestmentprivate residencewatersettlement periodsize and style of propertyzoning. |
Appropriate interpersonal communication techniques may include: | active listeningproviding an opportunity for the buyer or seller to clarify understanding of the sales processsoft questioning and seeking feedback from sellers or buyers to confirm own understanding of their needs and expectationssummarising and paraphrasing to check understanding of seller or buyer's messageusing appropriate body language. |
Factors likely to influence purchase of rural properties may include: | climaticeconomichistoricalpoliticalseasonaltechnological. |
Legislative requirements may include: | relevant federal and state or territory legislation and local government regulations related to:animal healthanti-discriminationaquacultureconsumer protectioncrown landenvironmental issuesEEOfinancial probityfranchises and business structureindustrial relationslivestocknative titleOHSprivacyrural property salestaxationwater rights. |
Promotional material may include: | agent and agency profilebrochures and pamphletspostersproperty descriptionsweb page entry. |
Effective questioning techniques may include: | active listeningclarity of questionsdifferent question typesreflectionusing silences. |
Records of inspection may include: | buyer reaction to propertybuyer requirementsname and contact details of potential buyers. |
Factors affecting the successful conclusion of the sale may include: | area and environment in which the property is locatedavailability of comparable propertiescircumstances of buyer or sellermarketing preferences of sellerprofessional skills and resources of agentstate of the market for type of propertytype and condition of property. |
Key decision makers may include: | buyer's agentbusiness associatesexecutorsfamily membersfinanciersfriends of buyerproviders of professional advice, such as:accountantsbuilding advisersfinancial adviserslegal representativesrural property advisersspouse or partnertrustees. |
Presentation may include: | active listeningappearancebody languageuse of information technology, such as website, virtual tours and online databasesuse of support and promotional materialsvoice. |
Effective negotiation techniques may include: | analytical skillslistening techniquesnon-verbal communication skillspersonal attributespresentation techniquesquestioning techniquesspeaking skills. |
Effective techniques used for dealing with conflict and breaking deadlocks may include: | calling in a third partyclarifying the positions of both partiesdeferring the decisionpreparing a compromiserestating the positionsummarising the progress to date. |
Effective techniques used for closing sale may include: | alternate option closeassumption closecompetition closecustomer closedeal or concession closedirect closeindirect closesummary-of-benefits closetime-driven close. |
Sale of property documentation may include: | agency agreementcontract of sale, contract note or contract for the sale of businessescontract inclusions, such as pasturing of livestock, clearing of timber and verification of equipment specificationsdeclaration of selling agentfinancial statement to buyerreceipt for depositspecial conditions, including insurance, natural increases, timber, crops, water licences, permissive occupancy, possession prior to completion and depasturingvendor's statement and trading statement. |
Settlement requirements may include: | buyer settlement responsibilities include:anything new the lender requires, such as a notice of acquisition or a disbursement orderbank cheques for the balance of purchase money plus or minus adjustmentsseller settlement responsibilities include:any other documents necessary to provide a clear title to the buyer, such as discharge of mortgage, withdrawal of caveats and change of name declaration disconnection of services, such as water, gas, electricity and telephonekeysnotify rating and taxation authorities of saletitletransfer of landvalue of land and chattels. |
Deposit funds may refer to: | capacity of agent to holdcapacity of agent to release to seller. |
Settlement agents and other assisting professionals may include: | accountantsconveyancersfinanciers and financial institutionslandlords, managing agents and ownerslegal adviserslicensed settlement agents. |