The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Information may be sought from: | architectsbankers and financiersbuildersbusiness consultantsclientsdesignersinvestment consultantsplannersproject managersreal estate agentssolicitorsvaluers. |
Organisational requirements may be outlined and reflected in: | access and equity principles and practice guidelinesbusiness and performance planscomplaint and dispute resolution proceduresgoals, objectives, plans, systems and processeslegal and ethical requirements and codes of practicemission statements and strategic plansOHS policies, procedures and programspolicies and procedures in relation to client servicequality and continuous improvement processes and standardsquality assurance and procedure manuals. |
Legislative requirements may be outlined and reflected in: | Australian standardsgeneral duty of care to clientshome building requirementsprivacy requirements |
| relevant federal, and state or territory legislation that affects organisational operation, including:anti-discrimination and diversityenvironmental issuesEEOindustrial relationsOHSrelevant industry codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common lawstrata, community and company titlestenancy agreementstrade practices laws and guidelines. |
Consultative processes may include: | face-to-face meetingstelephone, facsimile and written communication. |
Documentation may relate to: | budgetscertification, including inspection certificatescostings, receipts and invoicesfit-out contractfit-out schedulehandoverlogs of equipment and system problems or faultsoperational checks and maintenance conductedplanning permitsproperty or facility leases, plans or contractswarranty conditions and allowances. |
Relevant people may include: | clientscolleaguesconsultantscontractorslegal representativesmembers of industry associationssupervisorstechnical experts. |
Feedback may be sought from: | clients and their legal representativesindustry specialistssupervisors and colleaguesworkplace assessment. |
Variations may include: | changes to fit-out scheduleswork outside, or producing results outside, terms and conditions of contract. |
Communication channels may include: | direct line supervision pathslateral supervision pathsorganisational communication protocols and proceduresorganisational networks. |
Specialist advice may be sought from: | architectsbuildersengineersgovernment officialsplannersproperty or facility managersreal estate agentssolicitorssubcontractorssupervisorstechnical expertsvaluers. |
Business equipment and technology may include: | computersdata storage devicesemailfacsimile machinesinternet, extranet and intranetphotocopiersprintersscannerssoftware applications, such as databases and word applications. |
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