Elements and Performance Criteria
- Maintain effective relations.
- Applicable provisions of legislative and organisational requirements relevant to assignment instructions are identified and complied with.
- Effective interpersonal techniques are used to develop, support and promote confidence with relevant persons.
- Communication is courteous, professional and sensitive to individual social and cultural differences.
- Personal presentation is maintained in accordance with organisational requirements.
- Maintain operational safety.
- Environmental factors are continually monitored, assessed and reviewed to identify distinctive features and any change in characteristics that might indicate unusual or suspicious behaviour.
- Personal safety checks are made on a systematic and routine basis in accordance with organisational procedures.
- Communication is maintained continually throughout security operations using appropriate communication channels and processes.
- Resources and equipment are maintained and used appropriate to the security operation.
- Security risk situations are accurately identified and assessed for degree of risk to self, others, property and premises.
- Respond to security risks.
- Response is formulated and carried out within scope of own role, competence and authority.
- Changing circumstances are monitored and responses are adjusted as required to maintain security.
- Response initiative maximises the safety and security of self, others, property and premises.
- Requirements for specialist assistance or advice is identified and promptly sought in accordance with organisational procedures.
- Relevant documentation is completed and securely maintained with due regard to confidentiality in accordance with organisational procedures.