This section describes the skills and knowledge and their level required for this unit

Required skills

apply first aid

apply problem solving strategies

calculate and estimate support requirements

communicate and negotiate using clear and concise language

communicate effectively with people from different social cultural and ethnic backgrounds and of varying physical and mental abilities

determine response appropriate to incident situation

identify and comply with applicable legal and procedural requirements including use of force guidelines

identify risk factors and assess degree of risk

interpret and follow instructions and procedures

maintain a firearm in a serviceable condition

minimise threat to self and to others by use of appropriate force options

observe and accurately record and report information

operate security and communications equipment

participate in review and debrief procedures

record report and process information

review response strategies and make adjustments according to changing circumstances

use communication techniques to reduce the level of risk or conflict

use negotiation techniques to defuse and resolve conflict

Required knowledge

applicable legislative and other legal provisions including provisions governing the use of force and the duty of care under criminal and civil law

applicable licensing requirements for the use of firearms

communication techniques codes and signals

correct use of equipment including personal protective equipment

documentation reporting and reviewing and debriefing processes

emergency and evacuation procedures and instructions

empty hand techniques for firearms retention

firearm safety procedures including maintenance and storage procedures

first aid procedures and their application

incident management and methods of restraint

legal provisions relating to powers of arrest and use of force guidelines

negotiation techniques for managing conflict

observation and monitoring techniques

organisational policies and procedures related to the use of firearms and incident management

powers and procedures for effecting an arrest

principles of effective communication including interpersonal techniques

problemsolving methods and techniques

security incidents and appropriate responses

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

applying correct procedures for selecting fitting using and maintaining protective equipment including body armour

demonstrating safe handling skills for use and maintenance of firearms

demonstrating effective empty hand techniques for firearms retention

identifying current and potential risk factors and their impact on the security risk situation

maintaining firearms licensing requirements

providing warnings and clear directions to subject using communication which engages minority groups

maintaining consistent accuracy when discharging firearm and reacting in a timely manner in the application and termination of force

evaluating and selecting response options within specified legal and strategic limits

Context of and specific resources for assessment

Context of assessment includes

a setting in the workplace or environment that simulates the conditions of performance described in the elements performance criteria and range statement

Resource implications for assessment include

access to plain English version of relevant statutes and procedures

access to a registered provider of assessment services

access to a suitable venue and equipment

assessment instruments including personal planner and assessment record book

work schedules organisational policies and duty statements

Reasonable adjustments must be made to assessment processes where required for people with disabilities This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

This unit of competency could be assessed using the following methods of assessment

observation of processes and procedures

questioning of underpinning knowledge and skills

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language literacy and numeracy capacity of the candidate and the competency being assessed In all cases where practical assessment is used it should be combined with targeted questioning to assess the underpinning knowledge

Oral questioning or written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a choice between oral questioning and written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff

Legislative requirements may relate to:

Organisational requirements may relate to:

Firearmmay be:

Protective equipmentmay include:

Pre-operational checksmay include:

Assessmentmay involve an analysis of:

Personal safetyneeds may include:

Relevant personsmay include:

Social and cultural differencesmay relate to:

Interpersonal techniques may involve:

Tactical positioningmay include:

Discharge:

Commonfaultsmay include:

Documentationmay include:

Effects of stressmay include:

Stress management techniquesmay include: