The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
Client may include: | customers with routine or special requestsexternal to organisationinternal to organisationregular and new customers, including:business enterprisesgovernment agenciesmembers of the publicsuppliers. |
Organisational guidelines may include: | code of ethicscompany policylegislation relevant to the work or service functionmanualsOHS policies and procedurespersonnel practices and guidelines outlining work roles and responsibilities. |
Client needs may include: | administrationadvice or general informationcartographycommercial, government or industrial interestscomplaints and suggestionsenvironmental servicesGISlocational informationmapping informationpaymentspatial softwaresurveying. |
Spatial product and service requirements may include: | database management system (DBMS)datasetdatum, including geocentric datumdigital geographic information exchange standard (DIGEST)digital imagerydigital nautical chartengineering surveyingexisting spatial datasetsgeocodinggeodata productsgeodetic surveyingGIShistorical spatial datahydrographic surveyinginternet spatial data directoriesland information systemmap projectionsmap referencingmetadatamining surveyingnavigational tools such as global navigation satellite system (GNSS) unitsremote sensingreportssoftwaretender documentstheodolite datatopographic datatopographic information. |
Company requirements may include: | company’s promotional needslegal and organisational policies and guidelineslegislative and regulatory requirements, including:codes of conductconsumer lawenvironmental lawlaws specific to local government, state, territory and federal legislationOHSprivacy legislationpersonnel practices and guidelines outlining work roles and responsibilitiesquality systems, standards and guidelinesstaff appearance and presentation. |
Remedial action may include: | clarification of client needs and instructionsimplementation of required changesreferral to appropriate personnel. |
Communication may include: | presentation on company profilecorrespondenceexchange of reports and informationinspection of communication channelslogbooksnewsletterselectronic, verbal or written. |
Business contacts and networks may include: | community groupsdepartments or branches of the organisationenvironmental groupslocal, state or territory, and federal governmentresearch companiessoftware vendorssupplierstechnicians. |
Relevant personnel may include: | colleaguescompany personnelstaff or employee representativessupervisors or line managerssuppliersteam membersusers. |
Supervisory processes may include: | delegatingimplementingmonitoringoverseeing practicesreviewingsetting objectivestargeting. |
Monitored may include: | formal or informal discussion with clientmaintaining awareness of client needs and operating environmentperformance review against project milestonesreview of client instruction. |
Maintained may include: | business promotional contactfollow-up contact at designated timesfollow-up on industry intelligencefollow-up on past projects. |
Complex spatial requirements may include any requirement that: | calls for diplomacy or discretion beyond operational activity involves accessing information that is not immediately obvious or accessiblewarrants the attention of particular personnel. |
Appropriate personnel may include: | colleaguesstaff or employee representativessupervisors or line managerssuppliers. |
Written and verbal responses may include: | electronic or paper-based formal correspondencegeneral adviceinformal conversations or correspondenceinformation on products available, including features and benefitspricing estimatesquotationsstandard industry disclaimers. |
Spatial business documentation may include: | databasesdetailed technical description of the spatial data and its qualifiersemailsfaxesquotations and estimatesstandard letterstax invoicesstatements. |
Work procedures may be written or verbal and may include: | assignment instructionsinstructions from colleagues, supervisors or managerspersonal protective equipment requirementsreporting and documentation requirementsspecific client requirements. |