Elements and Performance Criteria
- Obtain confirmation of interim cover
- Renewal notices are forwarded to client at least fourteen days before policy expiry
- Documentation is arranged to be completed where required prior to expiry of interim cover
- Insurer is notified of details of cover required immediately instructions are received from client
- Formal evidence of interim cover is sought within relevant legislative, underwriting and business policy requirements
- Interim cover details are checked for accuracy and completeness
- Instructions for completion of cover are provided to insurer within required timeframes to ensure policy can be issued
- Confirmation of correct interim cover is forwarded to insurers according to organisation operating guidelines
- Required documentation is accurately completed according to organisation operating guidelines and relevant legislation
- Confirm insurance cover with client
- Fees and premiums are monitored and collected according to organisation operating guidelines
- Client documentation is checked for omissions and errors and adjusted by client where necessary
- Premium and statutory imposts are accurately calculated as required
- Original documentary evidence of cover is provided to client
- Complete required documentation
- Remit premium to insurers
- Update relevant files and records
- Provide ongoing service where requested by client