Elements and Performance Criteria
- Diagnose the business
- Benchmark the business
- Develop plans to improve practice performance
- A consolidated list of required improvements is developed with cost-benefit ratios for required improvements determined
- Work flow changes resulting from proposed improvements are determined and ranked according to agreed criteria
- An action plan to implement the top ranked improvements is developed and agreed
- Organisational structures are checked to ensure they are suitable
- Implement and monitor plan