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Elements and Performance Criteria
Performance Evidence
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.
This includes knowledge of:organisation policies and procedures and legislation or regulations relating to:- client confidentiality- referral, including various levels of urgency, and follow-up of client- mandatory reporting- notifiable communicable diseases- limits of own ability and authority- reporting procedures- documentation- basic knowledge of distinctions between counselling, social and emotional, and mental health support and how each relates to Aboriginal and/or Torres Strait Islander communitiesscope of own role in providing social and emotional supportavailable counselling, social and emotional support services and associated referral processesorganisation policies on counsellingbasic information on human psychology and mental health carebasic counselling principlesculture and spirituality issuesimpacts of trans-generational trauma on individuals, families and communities around:- identity- loss of land- culture- language - ceremonylegislative and confidentiality requirementscommunity views on counselling needsself-care strategies for Aboriginal and/or Torres Strait Islander Health Worker, including debriefing, own counselling and employee assistance programsidentifying and referring grief, dying and bereavement issues, such as: - Aboriginal and/or Torres Strait Islander views on death, dying, grief and bereavement as contrasted with views in non-Aboriginal communities- stages of grief- methods of coping with grief, dying and bereavement- ways in which Aboriginal and/or Torres Strait Islander families may be assisted (e.g. in making funeral arrangements).