Elements and Performance Criteria
- Elements define the essential outcomes.
- Develop and maintain cooperative working relationships with tertiary health services
- Gather information about relevant tertiary health services, organisations and key contacts
- Establish networks to meet client needs and organisation objectives as required
- Maintain working relationships between and within organisations to provide benefits for clients and the organisation
- Provide and share information and resources about own and other organisations as requested
- Support clients to access tertiary health services
- Provide clients with information about available tertiary health services and support, as appropriate
- Assist clients and their families with transport and accommodation to access tertiary health services as required
- Liaise with government and non-government agencies, departments and organisations as required
- Provide advocacy to support relationships between clients and other organisations and agencies as required
- Participate in discharge planning
- Identify and communicate with key individuals involved in discharge planning at the tertiary health service
- Discuss discharge planning with clients and their families
- Liaise with the tertiary health service in relation to timing of discharge, transport needs, medication and client follow-up requirements