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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Business plan may include information on: | Budget forecastsBusiness goals and objectivesLegal structureManagement strategiesMarketing strategiesRequired resourcesSpecialist services to be provided or recruitedStaffing requirementsStatutory and regulatory complianceStrategies to make the organisation child safe and child friendly |
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The comprehensiveness and extent of detailed documentation required in the business plan will depend on a range of factors which may include: | Different stages in the development of a businessLevel of risk involved including the provision of services to clients under 18 years of age on a one to one basisMarket focus of the businessNeed to raise finance and requirements of lendersProposed size and scale of the business |
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In accordance with requirements for the scale of the operation policies and procedures may include: | Child protection requirements including background checksChild safe, child friendly policy including code of conduct, managing complaints Communication proceduresDocumentation proceduresEmergency proceduresFinancial proceduresHuman resources policiesPolicy and procedure guidelines developed and/or provided by industry associationsSecurity proceduresStock control proceduresTreatment protocols |
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Required resources may include: | Administrative equipment and materialsCommunications equipmentMarketing materialsPhysical locationPractice/medical equipmentStaff |
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Statutory and regulatory requirements may include local, state and national legislation and regulations affecting business operations such as: | Anti-competition/monopoly and consumer-based legislationAnti-Discrimination ActBusiness registrationCodes of practice standardsEqual Employment Opportunities ActFire, occupational and environmental legislationPlanning and other permissionsRelevant state and territory child protection legislationTaxation, copyright and trademark regulationsTherapeutic Goods Act |
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Manage the finances of the business includes monitoring and making decisions on: | AssetsCurrent financial state of the clinic (or owner/operator)Financial inputs required (sources and forms of finance)Financial performance to date (if applicable)Likely return on investmentProjections of likely financial results (budgeting)Risks and measures to manage or minimise risks |
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Financial documentation may include: NB These will vary in complexity according to the scale of the business and the level of support employed from accountants and financial consultants | Asset registersBanking documentationCosting proceduresCredit transactions Creditors and debtors systemsDraft financial forecasts/budgetsPayroll recordsPetty cashStock records |
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Financial reports may include: NB These will vary in complexity according to the scale of the business and the level of support employed from accountants and financial consultants | Budget reportsCash flow forecasts Detailed ledger accountsProfit and loss statementsReconciliationsTaxation documentation |
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Operational strategies may include: | Daily operation proceduresEnvironmental strategiesManagement and administrative systems and proceduresMarketing approaches, which may include advertising a child friendly environmentOffice systemsStaffing procedures |
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Marketing strategies may include: | AdvertisingDevelopment of marketing/promotional materials, including child friendly literaturePricing strategiesPromotional and public relations activitiesPublicity and media relations |
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Stock may include: | Information materials provided to clientsMaterials and equipment required to prepare and dispense medicinesMaterials and equipment used in the treatment of clientsMedicinal preparations provided to clients Stationery and administrative suppliesOther promotional materials |
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Support strategies may include: | Catering to personal limitationsCollegial support group or networkDefining boundariesGaining adequate supervisionMaintaining discussions with colleaguesPersonal or professional supportSetting, reviewing and adjusting goals |
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Human resource strategies may include: NB These will vary in detail according to number of personnel involved either as practitioner partners or employees | Implementation of statutory requirementsPerformance management strategiesPersonnel documentationPlanning and facilitation of meetingsRecruitment targets, policies and proceduresSupport networksTime and stress managementTraining and assessmentWorkplace communicationsWorkplace health and safety |
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Employee records may include: | Employee records (including tax file number, remuneration, leave and training records, records of disciplinary action, time and wages sheets)Job/position descriptionsOHS recordsProhibited persons declaration when working with people under 18Records of taxation and superannuation payments madeRelevant awards and/or industrial agreements. |
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Manage diversity involves: Valuing and utilising the different skills, backgrounds and capabilities of self and staff and developing strategies to encourage and enable their effective integration into the business. Diversity may include for example: | CompetenciesCultureEducationGenderLanguageNetwork of contactWork historyWork preference |
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