Elements and Performance Criteria
- Respond in an emergency situation
- Apply identified first aid procedures
- Reassure casualty in a caring and calm manner and make comfortable using available resources
- Determine and explain the nature of casualty's injury/condition and relevant first aid procedures to provide comfort
- Seek consent from casualty or significant other prior to applying first aid management
- Respond to the casualty in a culturally aware, sensitive and respectful manner
- Use identified first aid procedures as required in accordance with established first aid principles, policies and procedures, ARC Guidelines and/or state/territory regulations, legislation and policies and industry requirements
- Use safe manual handling techniques as required
- Communicate details of the incident
- Request ambulance support and/or appropriate medical assistance according to relevant circumstances and using available means of communication
- Accurately convey assessment of casualty's condition and first aid procedures undertaken to emergency services/relieving personnel
- Calmly provide information to reassure casualty, adopting a communication style to match the casualty's level of consciousness
- Provide reports, where applicable, in a timely manner, presenting all relevant facts according to established procedures
- Maintain confidentiality of records and information in line with privacy principles and statutory and/or organisation policies
- Evaluate own performance