Elements and Performance Criteria
- Identify and analyse documentation requirements and client needs
- Consult with client to identify documentation requirements
- Interpret and evaluate documentation requirements and confirm details with client
- Investigate industry and documentation standards for requirements
- Define and document the scope of work to be produced
- Consult with client to validate and confirm the scope of work
- Design documentation
- Identify information requirements with reference to layout and document structure
- Create document templates and style guides consistent with information requirements
- Conduct a review of the system in order to understand its functionality
- Extract content that meets information requirements according to copyright restrictions
- Develop the structure of the technical documentation giving focus to the flow of information, style, tone and content format
- Validate the technical documentation structure with the client
- Develop documentation
- Evaluate and edit documentation
- Prepare documentation for publication