Google Links
Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge
Required Skills
collect and present information
liaise and negotiate with internal and external personnel
gather analyse and evaluate information
participate in the development of strategic initiatives and contribute to solutions
troubleshoot common system problems
research skills to specify analyse and evaluate broad features of a particular business domain
technical skills to provide current advice on systems and datagathering products
detailed knowledge of client business to enable informed IT product provision
products related to data capture
role of stakeholders and the degree of stakeholder involvement